CIDigital GmbH (Care Integral Digital) is a software and process partner for medical supply retailers, based in Bad Schwartau. The team digitises sales, service and follow-up care for orthopaedic and medical-device providers — using HubSpot CRM, telephony (Aircall) and sector automations for MDR, payer contracts and repeat supply. As a HubSpot Solutions Partner, CIDigital connects CRM, appointment workflows and integrations so clinicians work at the point of sale instead of in paper files.
Healthcare and medical-aid processes contain special-category personal data. A US signature path inside the CRM would collide with the Cloud Act and unclear third-country transfers. Sign2x embeds as a whitelabel API in CIDigital’s HubSpot journey: SES, AES and QES, optional GwG-oriented identification via connected QTSPs such as Sign8, hosting only in Germany on STACKIT and Telekom, on-premise where payers require it. Contract and consent completion stays in the retailer frontend; cycle times fall by up to 80%, admin cost by up to 50%, at up to 20% lower price.
